Recommend relevant products
Show suitable products with available product context and direct links where the store evidence supports the recommendation.
Help shoppers buy. Understand where they hesitate. Measure what the evidence supports.
Ask Nira combines a store-grounded shopping assistant with shopper-intent intelligence, controlled proactive assistance, commerce reporting, lead workflows and low-friction installation.
Grounded store answersTest before launchInstall options on every plan
Help customers shop
Answer buying questions and guide customers to relevant products
Ask Nira uses merchant evidence to help website visitors find products, compare options and understand the store without searching page after page.
Answer using your store
Use product pages, policies, business information and merchant-managed knowledge when answering customer questions.
Speak English, Hindi and Hinglish
Let customers ask questions naturally while keeping store facts grounded in the available evidence.
Admit when information is missing
Tell customers when required information is unavailable instead of presenting unsupported store facts as known.
Understand and assist
Use shopper context to identify intent, hesitation and relevant moments to help
Behavioural intelligence is stored separately from the commercial attribution ledger and can support explainable journey states and controlled proactive assistance.
Explainable journey states
Identify patterns such as research, comparison shopping, high intent and cart hesitation when the available behavioural evidence supports them.
Controlled proactive assistance
Use configured interventions for comparison, product hesitation, cart hesitation, shipping concerns and return-policy concerns.
Frequency and conversion guards
Apply session frequency caps, conversion guards and dismissal outcomes instead of repeatedly interrupting every visitor.
Prompt experiments
Run stable anonymous prompt-copy experiments with optional segment and proactive-rule targeting, then compare funnel outcomes.
Nira Intelligence
See what shoppers were trying to do before they bought, hesitated or left
Give merchants a clearer view of high-intent sessions, behavioural segments, cart hesitation, proactive interventions, knowledge gaps and unavailable demand.
High-intent and behavioural segments
Review stored session evidence organised into useful, explainable shopper states.
Cart-risk patterns
Review cart hesitation and smart cart-recovery session context separately from direct and assisted purchase attribution.
Knowledge gaps
Identify repeated questions where shoppers need information the store does not provide clearly.
Unavailable-product demand
See recurring product requests that the store could not satisfy or match from available evidence.
Measure commercial impact
Connect customer questions to product interest, carts, purchases and support outcomes
See how shoppers move from Ask Nira interactions to commerce outcomes while keeping client-reported and verified evidence clearly distinguishable.
Product-card clicks and carts
Track product-card impressions and clicks automatically, detect common add-to-cart actions and preserve attribution context.
Influenced purchases and revenue
Separate direct and assisted influenced purchases and revenue so Ask Nira contribution is visible without claiming sole causation.
Verified and client-reported events
Keep client-reported browser purchase events separate from verified server or commerce-platform events so confidence is not hidden.
Likely abandonment and unavailable demand
Review inferred likely-abandonment signals, unresolved questions and products shoppers requested but the available store evidence could not match.
AI resolution and human handoff
Measure inferred AI resolution and recorded human handoffs when the storefront supplies the required outcome events.
Cost per resolved question
Estimate AI cost per resolved tracked question when current model input and output rates are configured.
Business plan
Capture consented leads and connect them to useful shopper context
Smart Lead Capture gives eligible Business-plan merchants a configurable way to collect lead information and manage follow-up from relevant Ask Nira conversations.
Consented lead prompts
Use configurable supported fields and a merchant-defined notice rather than silently collecting contact details.
Conversation-linked leads
Keep the captured lead associated with the relevant conversation for follow-up context.
Lead Intelligence
Use matching hashed visitor context to derive available lead stage, product interest, cart value and related behavioural metadata.
Lead workflow
Manage lead status, send configured merchant notifications and export lead records to CSV.
Easy website setup
Install with the hosted script, guided AI setup or the Installer MCP
Every pricing tier includes the same core installation options and installation verification so setup is not used as an artificial upgrade barrier.
Hosted script
Add the canonical Ask Nira widget loader once in a global layout, header, footer or supported tag manager.
Install with AI
Use guided setup instructions designed to help a coding assistant prepare the smallest suitable installation change.
Installer MCP
Give a compatible authenticated MCP client access to scoped installation planning, verification, diagnostics and rollback guidance.
Installation verification
Check that the chatbot is live, connected to the intended store and not installed twice.
See how Ask Nira works with your own website.
7-day trial on every planTest before installingScript, AI and MCP installation paths