Review new and returning visitors, browsers, researchers and comparison shoppers.
Nira Intelligence
See what shoppers were trying to do before they bought, hesitated or left.
Nira Intelligence turns stored shopper behaviour, conversation context and commerce events into explainable merchant insights without treating behavioural inference as proof of conversion causation.
Explainable journey statesHigh-intent and cart-hesitation viewsKnowledge-gap insightsStored metrics, not invented numbers
01
Understand shopper journey states
Use deterministic scoring and stored behavioural evidence to organise sessions into useful, explainable states.
Surface high-intent sessions and cart hesitators when the available signals meet configured logic.
Identify chat and recommendation engagement without assuming that engagement alone caused a purchase.
Keep behavioural session storage separate from commercial attribution records.
02
Find friction merchants can actually act on
Move beyond page-view counts by surfacing repeated patterns that can inform merchandising, content and support decisions.
Review recurring knowledge gaps where shoppers asked for information the store did not provide clearly.
See unavailable-product demand when shoppers repeatedly request products that cannot be found.
Track cart-risk patterns and smart cart-recovery session context separately from purchase attribution.
Use first-generation deterministic insights derived from stored metrics rather than model-invented performance numbers.
03
Connect proactive assistance to outcomes
Understand where Nira intervened and what happened next while preserving the difference between correlation and verified commerce evidence.
Review proactive interventions for comparison, product hesitation, cart hesitation and policy concerns.
Capture dismissals and apply frequency caps so intervention volume is measurable and controlled.
Compare funnel outcomes across configured experiments and target segments.
Keep direct, assisted and verified purchase evidence separately identifiable in reporting.
See how Ask Nira works with your own store.
Create an account, add your website, test the assistant and choose an installation path when you are ready.