Use consented storefront prompts rather than silently collecting contact details.
Business plan
Turn relevant shopper conversations into consented leads your team can follow up.
Smart Lead Capture lets eligible Business-plan merchants collect configured contact fields with a merchant-defined notice, link the lead to the conversation and use available behavioural context for lead intelligence.
Server-side entitlement checksConfigurable fields and noticeConversation-linked leadsCSV export and lead status management
01
Capture only the information you configure
The merchant controls which supported fields are requested and the notice shown to the shopper before information is submitted.
Configure supported lead fields and merchant-facing notice copy.
Link captured leads to the relevant conversation for follow-up context.
Apply Business-plan entitlement checks on the server rather than relying only on the client interface.
02
Add useful lead context where evidence exists
Lead Intelligence can enrich consented leads using matching hashed visitor context and stored session evidence.
Derive an explainable lead score and stage from available behavioural context.
Surface product interest associated with the matched shopper journey.
Include available cart-value context when the session evidence contains it.
Keep enrichment tied to stored behavioural metadata rather than inventing customer attributes.
03
Give merchants a follow-up workflow
Captured leads become manageable merchant records rather than disappearing into a chat transcript.
Send merchant notification emails for consented lead capture when email delivery is configured.
Manage lead status from the merchant surface.
Export lead data to CSV for approved downstream workflows.
Keep lead capture positioned as a Business-plan capability rather than implying it is included in every tier.
See how Ask Nira works with your own store.
Create an account, add your website, test the assistant and choose an installation path when you are ready.